Find a home healthcare aid who meets your needs.
The Process
1
Home Care Assessment
We conduct a comprehensive client assessment to ensure you receive the best care tailored to your needs. One of our professional Registered Nurses (RNs) will visit you to assess your situation and develop a personalized care plan.
During the assessment, we will evaluate the following:
Client Information – Name, date of birth, contact details, and relevant medical history.
Activities of Daily Living (ADLs) Assessment – Assistance needed with personal care tasks such as bathing, dressing, grooming, eating, and mobility.
Instrumental Activities of Daily Living (IADLs) Assessment – Support with daily tasks like meal preparation, housekeeping, medication management, and transportation.
Home Safety Evaluation – Identifying potential hazards and recommending modifications to enhance safety and accessibility.
Care Plan Recommendations – Developing a customized plan to meet your unique needs and improve quality of life.
2
Personalized Care Plan
A Personalized Care Plan is a structured, customized roadmap designed to address a home health client’s unique needs and preferences. Based on the Registered Nurse's assessment, this plan outlines the type and level of care required to enhance the client’s well-being, safety, and independence.
Tailored Support – Every client has different health conditions, mobility levels, and daily living needs. A care plan ensures they receive the right assistance with tasks like bathing, dressing, medication reminders, and meal preparation.
Enhanced Safety – By assessing the client’s home environment, the plan identifies potential hazards and includes recommendations to prevent falls or accidents.
Improved Quality of Life – Whether a client needs companionship, help with housekeeping, or personal care, a structured plan helps maintain their dignity and independence while receiving compassionate support.
Consistency in Care – The care plan provides clear guidelines for caregivers, ensuring all services are delivered consistently and effectively. This is especially beneficial for clients who have multiple caregivers or family members involved in their care.
Adaptability – As the client’s needs change over time, the care plan can be updated to ensure they continue receiving the best possible care.
3
Assigned the right Companion
At Serene Solution Healthcare LLC, we believe in providing the best possible care by assigning a Companion or Personal Care Aide (PCA) who is best suited to meet the unique needs outlined in your Personalized Care Plan
Consistency and Trust – When a Companion or PCA is matched with the right skillset and personality for the client, it fosters a consistent and trusting relationship. Clients are more comfortable with caregivers they feel connected to, which improves the quality of care and enhances their overall experience.
Tailored Care – Different clients require different levels of assistance. Some may need help with daily activities such as eating, grooming, and mobility, while others may benefit from companionship and emotional support. A carefully selected Companion or PCA ensures that the right kind of care is provided in alignment with the Personalized Care Plan, enhancing the client's overall well-being.
Safety and Comfort – By assigning an appropriate caregiver who is trained in the specific needs of the client, we minimize the risk of injury and ensure that care is provided safely and comfortably. This is especially important for clients with chronic conditions, dementia, or mobility issues.
Efficiency in Care Delivery – A Companion or PCA with the right qualifications can handle the tasks needed efficiently, giving the client the support they deserve while allowing for better management of time and resources.
Improved Outcomes – When clients receive care from a Companion or PCA who is specifically matched to their needs, it contributes to better health outcomes, improved satisfaction, and a higher quality of life.
"It’s a scary thing trying to get help, but Serene Solutions took a lot of that anxiety and fear out of the equation. I was able to get personalized recommendations on which aid from the team would best fit my needs."
— FEDERICO L., SERENE SOLUTIONS CLIENT
FAQs
Frequently Asked Questions (FAQs)
1. What types of services do you provide?
We offer a wide range of non-medical home care services, including assistance with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, and mobility. We also provide support with Instrumental Activities of Daily Living (IADLs) like meal preparation, housekeeping, and medication reminders. Additionally, we offer companionship and personal care services to ensure comfort and well-being at home.
2. How do I know if home health care is right for me or my loved one?
Home health care is ideal for individuals who need assistance with daily activities, are managing chronic conditions, recovering from surgery, or need help maintaining their independence at home. If you or your loved one needs support with basic tasks, a Home Care Assessment by one of our professional registered nurses can help determine the best course of care.
3. How do I get started with home care services?
To get started, simply contact us to schedule a Home Care Assessment. One of our professional registered nurses will visit to assess your needs and develop a Personalized Care Plan tailored to your specific requirements.
4. Are your caregivers trained and qualified?
Yes, all our caregivers are thoroughly vetted, background-checked, and receive specialized training. We employ Certified Nursing Assistants (CNAs), Personal Care Aides (PCAs), and other Companion Aides, all of whom are professionals experienced in providing compassionate, high-quality care. They undergo continuous training and regular performance reviews to ensure the highest standards of care.
5. Will my caregiver be assigned to me long-term?
Yes, we strive for continuity of care by matching you with a consistent caregiver. This helps build a trusting relationship and ensures the best outcomes. However, if you ever need to change your caregiver, we are happy to accommodate your preferences.
6. How do you ensure my safety and well-being?
We conduct a Home Safety Evaluation as part of your initial assessment to identify potential hazards in your home. Additionally, your Personalized Care Plan will be designed to meet your specific needs, ensuring services are provided in a safe and comfortable environment.
7. Do you accept insurance or Medicaid?
Yes, we are a participating provider with Virginia Medicaid and accept most Medicaid Managed Care Organizations (MCOs). We also offer private pay options, including credit cards, debit cards, Apple Pay, and ACH bank payments for added convenience.
8. How are your services billed?
Services are billed based on the Personalized Care Plan developed during the Home Care Assessment. We offer flexible payment options and send invoices directly to your mobile phone or email for secure and easy payment.
9. Can I adjust the care plan if my needs change?
Yes, we regularly reassess your care plan to ensure it meets your evolving needs. If your situation changes, we’ll update your services accordingly to provide the highest level of care.
10. What if I need help after regular business hours?
We understand that care doesn’t stop during normal business hours. We offer flexible scheduling, including weekends, evenings, and overnight care, and are happy to accommodate your needs to ensure consistent support.